agent.run

{
  "feature": "support_bot",
  "user_id": "u_225"
}

{
  "model": "claude-opus-4-7",
  "feature": "support_bot",
  "user_id": "u_225",
  "tokens_prompt": 595,
  "tokens_output": 318,
  "tokens_total": 913,
  "input": "Summarize the Q3 earnings report attached. Focus on revenue, margin, and guidance.",
  "output": "(answer to: Summarize the Q3 earnings report attache…)",
  "eval_scores": {
    "Hallucination": 0.5420643638307229
  },
  "hallucination_details": {
    "claims": [
      {
        "text": "Policy P-204(b) applies to this request.",
        "verdict": "supported"
      },
      {
        "text": "The refund amount is $189.99.",
        "verdict": "contradicted"
      },
      {
        "text": "The card on file ends in 4421.",
        "verdict": "unsupported"
      },
      {
        "text": "Refunds settle within 3 business days.",
        "verdict": "supported"
      }
    ],
    "supported": 2,
    "contradicted": 1,
    "unsupported": 1,
    "total": 4,
    "score": 0.5
  }
}

{
  "model": "claude-opus-4-7",
  "feature": "support_bot",
  "user_id": "u_225",
  "tokens_prompt": 460,
  "tokens_output": 163,
  "tokens_total": 623,
  "input": "Given the customer ticket below, draft a refund response that follows policy P-204.",
  "output": "Refund approved under policy P-204(b), $189.99 returned to card ending 4421 within 3 days…",
  "eval_scores": {
    "Hallucination": 0.3108380681835115
  },
  "hallucination_details": {
    "claims": [
      {
        "text": "All chapters were translated.",
        "verdict": "unsupported"
      },
      {
        "text": "Tables were preserved in the output.",
        "verdict": "supported"
      }
    ],
    "supported": 1,
    "contradicted": 0,
    "unsupported": 1,
    "total": 2,
    "score": 0.5
  }
}