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agent.run

trace_id: trace_00006j · tenant: acme

6 spans·4327msok

Waterfall

Each row is one span. Indent shows parent depth; the bar shows position within the trace.

agent.run
4304.1ms
Attributes (2)
{
  "feature": "support_bot",
  "user_id": "u_heavy_10"
}
anthropic.messages.create
1036.9ms
Attributes (10)
{
  "model": "claude-opus-4-7",
  "feature": "support_bot",
  "user_id": "u_heavy_10",
  "tokens_prompt": 228,
  "tokens_output": 209,
  "tokens_total": 437,
  "input": "Summarize the Q3 earnings report attached. Focus on revenue, margin, and guidance.",
  "output": "(answer to: Summarize the Q3 earnings report attache…)",
  "eval_scores": {
    "Hallucination": 0.931239305343479
  },
  "hallucination_details": {
    "claims": [
      {
        "text": "Globex Logistics is the lowest-cost vendor for SKU 88-A.",
        "verdict": "contradicted"
      },
      {
        "text": "The quoted unit price is $14.20.",
        "verdict": "contradicted"
      },
      {
        "text": "Delivery date is 2026-06-28.",
        "verdict": "supported"
      }
    ],
    "supported": 1,
    "contradicted": 2,
    "unsupported": 0,
    "total": 3,
    "score": 0.3333333333333333
  }
}
anthropic.messages.create
2076.9ms
Attributes (10)
{
  "model": "claude-opus-4-7",
  "feature": "support_bot",
  "user_id": "u_heavy_10",
  "tokens_prompt": 155,
  "tokens_output": 145,
  "tokens_total": 300,
  "input": "Given the customer ticket below, draft a refund response that follows policy P-204.",
  "output": "(answer to: Given the customer ticket below, draft a…)",
  "eval_scores": {
    "Hallucination": 0.7777439612895249
  },
  "hallucination_details": {
    "claims": [
      {
        "text": "Policy P-204(b) applies to this request.",
        "verdict": "supported"
      },
      {
        "text": "The refund amount is $189.99.",
        "verdict": "contradicted"
      },
      {
        "text": "The card on file ends in 4421.",
        "verdict": "unsupported"
      },
      {
        "text": "Refunds settle within 3 business days.",
        "verdict": "supported"
      }
    ],
    "supported": 2,
    "contradicted": 1,
    "unsupported": 1,
    "total": 4,
    "score": 0.5
  }
}
tool.web_fetch
405.7ms
Attributes (3)
{
  "tool": "web_fetch",
  "feature": "support_bot",
  "user_id": "u_heavy_10"
}
tool.code_exec
483.5ms
Attributes (3)
{
  "tool": "code_exec",
  "feature": "support_bot",
  "user_id": "u_heavy_10"
}
tool.search
204.4ms
Attributes (3)
{
  "tool": "search",
  "feature": "support_bot",
  "user_id": "u_heavy_10"
}

Faithfulness · anthropic.messages.create0.33

1 supported · 2 contradicted · 0 unsupported of 3 claims

  • contradicted

    Globex Logistics is the lowest-cost vendor for SKU 88-A.

  • contradicted

    The quoted unit price is $14.20.

  • supported

    Delivery date is 2026-06-28.

Faithfulness · anthropic.messages.create0.50

2 supported · 1 contradicted · 1 unsupported of 4 claims

  • supported

    Policy P-204(b) applies to this request.

  • contradicted

    The refund amount is $189.99.

  • unsupported

    The card on file ends in 4421.

  • supported

    Refunds settle within 3 business days.